Welcome to Demoselot. We understand that sharing your personal information on an online platform is a matter of trust. Honoring that trust is the core purpose of our Privacy Policy.
This Privacy Policy explains in detail how the Demoselot platform — including the demoselot.biz website and its associated mobile app — collects, stores, uses, and protects user data. By reading this policy, you will have a clear understanding of what information is collected, for what purpose, and what rights you hold.
By using or registering on the Demoselot platform, you are considered to have read and agreed to this Privacy Policy. If you have any questions, feel free to reach out to our support team — we're always here to help.
In plain terms: We keep your data secure, never sell it, and never use it without your permission.
Demoselot only collects the data that is genuinely needed to provide you with our services. Information is collected in two ways — what you provide directly, and what is generated automatically as you use the platform.
Information You Provide Directly
| Data Type |
When It Is Collected |
Purpose |
| Full name |
At the time of registration |
Identity Verification (KYC) |
| Date of Birth |
At the time of registration |
Age Verification (18+) |
| Email Address |
At the time of registration |
Account communications & notifications |
| Mobile Number |
At the time of registration |
OTP Verification & Security |
| National ID / Passport |
During KYC verification |
Identity & Address Verification |
| Payment account number |
During deposit / withdrawal |
Processing Financial Transactions |
Automatically Collected Information
- IP address & device information: For security verification and detection of multiple accounts.
- Browser & operating system information: To ensure platform compatibility.
- Session Logs & Activity History: For account security monitoring.
- Cookie & Local Storage Data: To maintain login sessions and remember user preferences.
- Transaction records: For financial transparency and legal compliance.
We never store your full payment card number or PIN. Payment details are processed directly through a secure payment gateway.
Demoselot uses the data it collects for specific, legitimate purposes only. Each use has a clear reason behind it:
- Account management: Creating your account, keeping it active, and ensuring secure login.
- Identity Verification: Completing the KYC process and preventing access by minors.
- Financial transactions: Processing deposits, handling withdrawals, and maintaining transaction history.
- Customer Support: Providing prompt and accurate resolution of your complaints or queries.
- Bonuses & Promotions: Sending you relevant offers based on your eligibility.
- Fraud Prevention: Detecting suspicious activity and maintaining platform security.
- Legal obligations: Generating reports required by regulatory bodies and complying with legal directives.
- Platform improvement: Usage patterns are analyzed to improve our services (data is used in anonymized form).
What we don't do: We do not make automated decisions using your data that work against your interests, send unsolicited marketing emails (you can opt out at any time), or use your data without your consent.
Demoselot does not sell your personal data. However, limited information may need to be shared with third parties in certain specific circumstances:
Who Your Data May Be Shared With
-
Payment Providers (Mobile Pay, Nagad, Rocket, Bank):
Only the data required to process your transaction is shared. These providers maintain their own privacy policies.
-
KYC Verification Service:
Trusted third-party verification platforms are used to confirm identity.
-
Law Enforcement Agencies:
Data may be disclosed under a court order or legal obligation. You will be notified in advance wherever possible.
-
Security services:
Specialist partners are engaged for fraud detection and cybersecurity.
All third parties listed above are contractually obligated to keep your information confidential and may only use it for the specific purposes agreed upon. They are not permitted to share your data with anyone else.
Demoselot never sells or transfers your information to advertising networks, data brokers, or marketing companies.
Demoselot employs multiple layers of security to protect your data, covering both technical and organizational measures:
- 256-Bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels.
- Two-factor authentication (2FA): An extra layer of login security, OTP-based.
- Firewall & DDoS protection: Robust security protection at the server level.
- Regular security audits: Regular penetration testing conducted by third-party security experts.
- Access controls: Staff can only access the data necessary to perform their specific role.
- Data Centre Security: Servers are secured at both physical and virtual levels.
You Also Have Responsibilities: Keep your password strong and never share it with anyone. Use a VPN when logging in on public Wi-Fi. If you notice anything suspicious, contact us immediately at support@demoselot.biz.
Demoselot uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security tokens, language preferences |
Deleted at end of session |
| Functional Cookies |
Remembering your preferences and settings. |
30 days |
| Analytics Cookies |
Monitoring platform usage patterns (anonymized) |
90 Days |
| Marketing Cookies |
Showing offers tailored to your preferences |
60 days (subject to consent) |
All cookies except essential ones are set only with your consent. You can delete or block cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.
Demoselot respects your rights over your personal data. You may exercise the following rights at any time:
1
Right to access data
You may request to view any personal data we hold about you. We will respond within 30 days.
2
Right to Rectification
You can request corrections to inaccurate or outdated information. Verified changes are processed promptly.
3
Right to Erasure
You can request deletion of your data after account closure (except where required by law).
4
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
5
Right to Data Portability
You can request a copy of your data in a machine-readable format (CSV/JSON).
6
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights, email us at support@demoselot.biz. We will respond within 30 days of verifying your identity.
Demoselot does not retain data longer than necessary. Retention periods by data type are outlined below:
- While the account is active: All account information, transaction records, and gaming history will be retained.
- 5 years after account closure: Financial transaction records (for legal and regulatory compliance).
- 2 years after account closure: Customer support conversations and complaint records.
- 90 Days: Log files and session data (for security monitoring).
- Upon expiry of the retention period: Data is automatically deleted or anonymized.
Data may be retained beyond the periods stated above in the event of an ongoing legal dispute or government investigation. In such cases, the relevant legal requirements will be followed.
Demoselot strictly prohibits anyone under the age of 18 from using the platform. Under our child protection policy:
- Date of birth is verified at the time of registration.
- Age is verified during the KYC process through government-issued identification.
- Any account found to belong to a minor is immediately suspended and all associated data is deleted.
- Parents can report suspicious accounts by emailing support@demoselot.biz.
If your child has accidentally registered, please contact our support team immediately. We will act promptly and delete all associated data.
Demoselot may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email.
- A notice will be displayed on the platform's homepage.
- You will be notified at least 14 days in advance of any major changes.
- The date of any update will be noted under the "Last Updated" section at the top of this page.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you are always free to close your account.